Terms of Use
These Terms govern your use of the Pet Jet Travel MVP website for searching pet-eligible flights and submitting passenger + pet booking requests.
1. Service description
Pet Jet Travel helps you find flights where your pet may travel in cabin (PETC) or hold (AVIH). Eligibility is indicative — always confirm with the airline before travel. This MVP uses simulated inventory and payments unless connected to live systems.
2. Your responsibilities
- Provide accurate passenger and pet information
- Meet airline, IATA, and destination pet import rules
- Hold valid travel documents and vaccinations
- Accept fare and refund rules shown at booking
3. Privacy
Processing of personal data is described in our Privacy Policy. You must accept it before submitting a booking.
4. Travel insolvency guarantee
Where we organise or sell package travel or linked travel services, travellers are protected by our insolvency guarantee. Full details (insurer, policy number, and coverage) are published at Travel guarantee.
5. Limitation of liability
To the extent permitted by law, Pet Jet Travel is not liable for airline refusal of pet carriage, schedule changes, or demo-environment errors. Nothing limits mandatory consumer rights under EU law.
6. Governing law
These Terms are governed by the laws of Spain / the EU. Disputes may be brought in the courts of your place of residence if you are a consumer in the EEA.